Documentation
Customize the message
Sending & signing
Customize the message
Every signature request is introduced by an email. Personalize the subject and body so signers know exactly what they're being asked to sign and why.
What you can customize
| Element | Notes |
|---|---|
| Subject line | Shown in the recipient's inbox - keep it clear about the document and its sender. |
| Message body | A short note introducing the document and any instructions. |
| Per-signer message | Each signer can receive a tailored message if the send matters differently to each one. |
Why messages matter
A specific subject ("Please review your employment agreement") gets opened and signed faster than a generic one. Instructions in the body reduce back-and-forth and declined requests.
Branding beyond the message
Message text is per-request; the overall look of your signing emails is governed by Email templates, which apply your logo and colors consistently.