Guides
Common workflows
Track and complete a signature request
Before you start
- A request you've already sent.
- An idea of who you're waiting on.
The workflow
- Open the request's details.
- Check the status and per-signer progress.
- Remind anyone who hasn't acted.
- Confirm completion and retrieve the result.
Step 1: Open the request
Find the request in Sent documents and open its details page.
Step 2: Check status and progress
Read the status, awaiting, completed, void, and see per-signer progress in Signing progress. The document details page tells you exactly who's holding it up.
Step 3: Nudge stragglers
Send a reminder to any signer who hasn't acted. If a signer can't continue, resolve or replace them from the same page.
Step 4: Confirm completion
When the status flips to Completed, the sealed signed document and certificate are ready. Download both from the details page.
What happens next?
You have a completed, verifiable document. If a request is stuck, fix common sending problems covers the usual causes.